After earning my undergraduate degrees in communications and psychology, my first job was for an educational software startup. I moved up from customer service into sales, gaining responsibility. When I started, I fell in love with the company culture. By the time I left, however, things had changed.

I felt firsthand the enormous impact leaders have on individuals, teams, and the overall business. I saw how leadership choices, attitudes, and actions were so powerful that they permeated every corner of the organization. Living through some poor management decisions early in my career really got me thinking.

My curiosity about leadership dynamics led to my graduate studies in human resources. During my Master’s in Labor Relations program, I learned more about how leaders can nurture their own growth and guide their teams toward success. I have spent two decades in organizations large and small, helping leaders and teams at every level develop the skills they needed to reach their full potential.